This Privacy Policy explains how the Kargil War Memorial website collects, uses and protects the information of its visitors. We are committed to handling your information responsibly and to being clear about our practices.
Information We Collect
We collect only the information needed to provide the services offered on this website. This may include: the email address you give us when subscribing to our newsletter; the names, contact details and group information you provide when registering a group visit, including a mobile number used to verify your registration by one-time password (OTP); and the details you choose to share when you send us an enquiry.
As with most websites, our server may also record basic technical information such as your browser type, device and the pages you visit. This is used only to keep the website secure and working properly.
How We Use Your Information
We use the information we collect to send the updates you have asked for, to process and confirm group visit registrations, to respond to your enquiries, and to maintain the security and performance of the website. We do not sell your personal information, and we do not use it for advertising.
Cookies
This website uses a small number of cookies and similar storage. These include a cookie that remembers your light or dark theme preference, and a temporary cookie that saves your progress while you complete the group registration form. We do not use cookies to track you across other websites or for advertising.
Service Providers
To deliver certain services we rely on trusted third parties — for example, an email delivery service to send newsletters and confirmations, and an SMS service to send one-time passwords for group registration. These providers process the relevant information only on our behalf and only as far as needed to provide their service.
Data Retention
We keep personal information only for as long as it is needed for the purpose it was collected, or as required by applicable law. Newsletter subscribers may unsubscribe at any time, after which their email address is removed from our mailing list.
Data Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
This website is intended for a general audience and does not knowingly collect personal information directly from children. School visits are arranged through teachers or guardians, who provide the necessary details on the group’s behalf.
Your Rights
You may ask us to access, correct or delete the personal information we hold about you, or to stop sending you communications. To make such a request, please use the contact details on our Contact page.
Links to Other Websites
This website may link to external websites, such as video platforms or government pages. We are not responsible for the privacy practices or the content of those websites, and we encourage you to read their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be published on this page, with its effective date shown at the top.
Contact Us
If you have any questions about this Privacy Policy or about how your information is handled, please reach us through the Contact page of this website.